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Making BigCommerce Stencil Themes Accessible

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Posted by

Wagner Matthias

Uploaded at

January 2, 2025

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Title: Making BigCommerce Stencil Themes Accessible


Introduction

BigCommerce is a go-to platform for scalable eCommerce solutions, attracting thousands of businesses with its flexibility, security, and performance. One of its most powerful features is the Stencil framework—a dynamic templating engine that allows developers and merchants to create beautiful, high-performing storefronts. However, one area where many BigCommerce stores inadvertently fall short is digital accessibility.

In today’s rapidly evolving digital landscape, ensuring your online store is accessible is more than just a moral imperative—it’s a business-critical factor. Non-accessible sites alienate millions of users with disabilities, potentially violate laws such as the Americans with Disabilities Act (ADA), the European Accessibility Act (EAA), or EN 301 549, and hurt overall user experience.

This article will walk you through how to make BigCommerce Stencil themes more accessible, introduce accessibility standards like WCAG, discuss practical challenges, and show how allyWay can help reduce digital barriers and support your accessibility efforts.


Why Accessibility Matters in BigCommerce

Before jumping into technical approaches, it's essential to understand why accessibility should be a top priority for eCommerce businesses.

Digital accessibility ensures your website can be used by everyone, including people with visual, auditory, motor, and cognitive impairments. Accessibility regulations vary by region:

  • Americans with Disabilities Act (ADA) in the U.S.
  • EN 301 549 standard in the EU
  • European Accessibility Act (EAA)
  • WCAG (Web Content Accessibility Guidelines) globally accepted standards

Failing to meet these standards can expose businesses to litigation and reputational risks.

Business and SEO Benefits

✓ Expanding market reach
✓ Enhancing user experience
✓ Achieving better SEO rankings
✓ Boosting conversions and lower bounce rates
✓ Supporting Diversity, Equity & Inclusion (DEI) initiatives

Accessibility is not just a compliance issue—it's a growth strategy.


Understanding BigCommerce Stencil Framework

The Stencil framework is BigCommerce's modern theming engine, built on Handlebars.js and Node.js. It enables developers to build custom front-end experiences for eCommerce sites.

Its modular approach to theming includes:

  • Templates for product pages, category pages, and more
  • Partial files for reusable code
  • JavaScript & CSS hooks
  • YAML configuration

While Stencil provides robust front-end customization, accessibility is not automatically baked in. Developers must actively code with accessibility in mind.


Common Accessibility Challenges in BigCommerce Themes

Even though Stencil is powerful, it poses certain accessibility challenges by default.

1. Inadequate Keyboard Navigation

Many default themes lack proper tab ordering or aria-* labels, making it hard for screen reader or keyboard-only users to navigate your site.

2. Inaccessible Custom Widgets

Image sliders, dynamic pricing tools, or infinite scrolls may not be communicated effectively to assistive technologies.

3. Low Color Contrast

Default color schemes in themes may not meet WCAG minimum contrast ratios, causing visibility issues for users with vision impairments.

4. Missing Semantic Markup

Many themes rely on <div> or <span> unnecessarily, lacking semantically correct HTML5 elements like <nav>, <main>, or <article>.

Without “skip to content” links, users relying on screen readers must go through the same menu on every page load.


How to Make BigCommerce Stencil Themes More Accessible

Ensuring your Stencil theme is accessible involves a combination of design, development, and testing efforts.

H2: Step-by-Step Accessibility Enhancements

H3: 1. Use ARIA and Semantic HTML

Apply ARIA roles where necessary and prioritize semantic HTML for better communication with assistive technologies.

Examples:

  • Use <nav> for menus, <header> and <footer> to define layout
  • Add aria-labels for interactive elements
  • Avoid unnecessary ARIA roles when native HTML elements suffice

H3: 2. Improve Color Contrast

Ensure all text, graphics, and UI elements have at least 4.5:1 contrast ratio for normal text, as recommended by WCAG 2.1 AA.

Tools:

  • WebAIM Contrast Checker
  • Chrome DevTools contrast ratio audit

H3: 3. Enable Keyboard Navigation

All interactive elements—menus, popups, sliders—must be fully operable using only the keyboard.

Checklist:

  • Ensure focus indicators are visible
  • Use tabindex, role, and aria-* attributes for indexing order

H3: 4. Add Accessible Alt Text

Make sure all images, especially CTA banners and product shots, include descriptive alt attributes.

Best Practice:

  • Avoid keyword stuffing in alt text
  • Describe the image purposefully

H3: 5. Implement Form Accessibility

Forms must include:

  • Labeled fields (<label> with for attributes)
  • Clear error messaging
  • ARIA aria-invalid and aria-describedby for better feedback

allyWay: Supporting Your BigCommerce Accessibility Efforts

Enhancing theme-level accessibility is essential but can be time-consuming. This is where allyWay can provide valuable support.

H2: allyWay: A Smart Accessibility Support Tool for BigCommerce

allyWay is a business-friendly, AI-powered accessibility optimization platform that helps website operators identify and reduce accessibility barriers effectively.

Feature allyWay Accessibility Support
AI-Powered Accessibility Audit ✓ Real-time website scanning & issue identification
Custom Accessibility Profiles ✓ 5 profiles for different accessibility needs
Language Support ✓ 35+ languages supported across the platform
Manual Accessibility Tools ✓ 30+ customizable options for user UX
Fast & Scalable ✓ Easy to integrate with eCommerce platforms

Instead of handling it all manually, allyWay lets you audit, adjust, and optimize at scale—without compromising performance or design.


Implementing allyWay on BigCommerce

Although BigCommerce doesn't yet natively integrate accessibility tools into its admin dashboard, it allows for third-party scripts and optimizations, giving you full control over outside tools like allyWay.

H3: Installation Steps

  1. Sign up at allyWay.io
  2. Generate your unique embed code
  3. Add the script to your BigCommerce site via Script Manager or by embedding it in your Footer HTML
  4. Customize accessibility widget profiles to fit your site and customer needs

Once installed, allyWay’s AI audit identifies issues and provides multiple user-facing tools like:

  • Text enlargement
  • Contrast toggles
  • Highlight links and headings
  • Dyslexia-friendly fonts
  • Keyboard navigation enhancements

H3: Accessibility Profiles

allyWay comes equipped with 5 predefined profiles:

  1. Vision Impaired Profile
  2. Cognitive Disability Profile
  3. ADHD Friendly Profile
  4. Keyboard Navigation Profile
  5. Screen Reader Compatible Profile

These profiles adapt your site UX dynamically—serving as an immediate layer of digital inclusion.


Accessibility in eCommerce: Competitive Advantage

Making your BigCommerce store accessible goes beyond compliance—it's about inclusion and conversion.

How Accessibility Affects Conversions:

Accessibility Improvement Potential Impact on Conversion
Keyboard Navigation Higher usability → extended time on site
Accurate Alt Text Better SEO → increased traffic
Accessible Forms More completed checkouts
ARIA-enhanced Navigation Reduced bounce rates

When combined with allyWay’s automatic suggestions and user tools, you accelerate your store’s journey from accessible to inclusive.


Tailoring Your Customer Journey with allyWay

Every online store serves a unique audience. allyWay allows for high levels of customization and brand synchronization:

✓ Control the widget appearance
✓ Match brand colors
✓ Select widget position dynamically
✓ Generate custom accessibility rules via AI audit
✓ Receive continuous updates and improvements

These features make allyWay a time-saving and scalable solution—especially useful for enterprises managing multiple stores or agencies managing client portfolios.


Comparison: allyWay vs Manual Optimization

Criteria Manual Optimization allyWay Integration
Time Investment High Low
Technical Expertise Required Not Required
AI-Based Audit No Yes
Ongoing Maintenance Manual Automated
Adaptability Fixed on Deployment Dynamic & User-Controlled
Accessibility Features Limited by Developer 30+ User-Controlled Widgets

For businesses aiming to reduce development time while improving accessibility, allyWay becomes the strategic choice.


Frequently Asked Questions (FAQ)

What are the accessibility standards for BigCommerce themes?

BigCommerce itself doesn’t enforce strict accessibility standards on themes, but to meet global expectations, aim to align your Stencil theme to WCAG 2.1 Level AA standards.

Will allyWay make my BigCommerce store legally compliant?

No tool—allyWay included—can guarantee legal compliance. However, allyWay helps support your accessibility process, identify issues, and provide tools to reduce digital barriers.

Can I use allyWay without a developer?

Yes. allyWay is designed for ease of use and can be integrated into a site with basic instructions. No advanced developer skills are necessary.

Does allyWay slow down my site?

No, the ally

This blog is for informational purposes only and does not constitute legal advice. We make no representations or warranties regarding the accuracy, completeness, or applicability of the content. Accessibility requirements may vary by jurisdiction and use case. To the extent permitted by law, we disclaim any liability arising from reliance on the information provided. 

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