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How to Conduct a Legal Gap Analysis for Accessibility

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Wagner Matthias

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February 12, 2024

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Title: How to Conduct a Legal Gap Analysis for Accessibility


Introduction

Digital accessibility is more than a checkbox—it's a continuous strategy for creating an inclusive online experience. With web accessibility laws evolving around the world, organizations must bridge the gap between their current digital state and legal expectations. This calls for a thorough legal gap analysis for accessibility—a critical first step in identifying where your digital assets fall short and how to begin fixing them.

Laws like the Americans with Disabilities Act (ADA), the European Accessibility Act (EAA), and regional standards like EN 301 549 or the Web Content Accessibility Guidelines (WCAG) dictate broad obligations for digital inclusion. But what these frameworks don’t always provide is a straightforward map to compliance. That’s where a legal gap analysis comes in—pinpointing issues, assigning priorities, and aligning digital experiences with accessibility expectations.

Whether you’re a business owner, a digital agency, or a developer managing WordPress sites or web applications, knowing how to conduct an accessibility gap analysis properly will increase usability, reduce legal risks, and boost your brand image.

In this guide, we’ll take a deep dive into conducting a legal gap analysis for accessibility, explore relevant regulations, and show how tools like allyWay can streamline accessibility optimization at scale.


A legal gap analysis for accessibility is a comprehensive review of how your digital properties—websites, applications, PDFs, or multimedia—align with current accessibility laws, regulations, and guidelines. It uncovers the "gap" between your existing state and the desired legal or standards-based benchmark.

This analysis doesn’t just flag issues; it helps prioritize what needs to be updated first, guiding your compliance strategy. Think of it as a health scan for your digital ecosystem.

✓ Identify gaps between actual accessibility and required standards
✓ Understand the legal risk landscape
✓ Develop a remediation roadmap
✓ Justify accessibility investment to stakeholders
✓ Improve user experience and inclusivity


Why Accessibility Laws Matter

Digital inclusion isn’t a luxury—it’s a legal and moral necessity. Failing to meet accessibility standards can lead to lawsuits, damaged reputation, and lost customers.

Here’s a breakdown of major legal frameworks:

Region Law / Standard Applicability
United States ADA, Section 508 Public and private sectors
European Union EAA, EN 301 549 Public sector + some private-sector services
Canada ACA, AODA Federal and Ontario-based businesses
Global WCAG 2.x Widely adopted conformance measure

While WCAG is not itself a law, it’s the most recognized technical standard that forms the basis for many accessibility laws globally. Complying with WCAG is a practical way to align with legal expectations.


Performing a legal accessibility gap analysis requires a structured and strategic approach. Here's how to do it effectively:

1. Establish the Scope

Define what you’re analyzing:

  • Just your main website?
  • Web apps, PDFs, and mobile platforms too?
  • Third-party integrations (e.g., payment systems, video platforms)?

Tip: Start with high-traffic and high-risk pages (e.g., homepage, forms, checkout flows) to focus your efforts.

The legal framework will vary depending on your business location, audience, and industry. Common standards to consider:

  • ADA Title III for U.S. businesses
  • Section 508 for federal agencies or contractors
  • European Accessibility Act (EAA) for EU countries
  • EN 301 549, the EU standard tied to WCAG
  • WCAG 2.1 AA as a baseline technical specification

3. Conduct a Technical Audit

Use automated and manual testing methods:

Automated Tools

  • AI-powered scans detect issues like low contrast text, missing alt tags, and broken ARIA labels.
  • allyWay offers an AI-powered accessibility audit that efficiently identifies many technical issues across websites and apps.

Manual Review

  • Human testers validate complex interactions like keyboard navigation, form behaviors, and screen reader output.
  • Focuses on experiential usability beyond what machines can detect.

Use the results to create a mapping of non-conformance areas. Match each detected issue to:

  • The specific WCAG criteria it violates
  • The legal requirement it relates to
  • The level of impact (high, medium, low)

This is the true “gap” analysis—the connection between what you're doing vs. what you should be doing.

Issue WCAG Guideline Risk Level Related Law
Missing alt text on logos 1.1.1 Medium ADA, WCAG 2.1
Inaccessible form labels 3.3.2 High EN 301 549
No focus indicator 2.4.7 Medium EAA

Incorporating allyWay into Your Accessibility Strategy

At any point in your gap analysis process, optimizing accessibility can feel overwhelming—especially if you're managing large websites or multilingual platforms.

That’s where allyWay can become a powerful ally.

allyWay as an Accessibility Optimization Tool

Here's how allyWay supports your legal accessibility gap analysis and remediation planning:

Feature Benefit
✓ 5 accessibility profiles Makes user customization easier for different types of impairments
✓ AI-powered audit tool Smart diagnostics for faster issue identification
✓ 30+ accessibility features Enhances flexibility across assistive needs
✓ Supports 35+ languages Delivers inclusive experiences globally
✓ Designed for websites & apps Supports both traditional and web app environments

allyWay doesn’t promise legal compliance. However, it significantly reduces digital barriers and helps align your properties with accessibility standards—saving you time, budget, and guesswork.


Create a Risk-Based Remediation Plan

Once you’ve identified gaps, prioritize fixes based on:

  1. Legal risk
  2. User impact
  3. Traffic volume
  4. Technical complexity

Remediation Plan Template

Priority Issue Area Affected Proposed Fix Responsibility
High Forms missing accessible labels Checkout / Contact Add programmatic labels UX Development Team
Medium Confusing link text Blog Articles Replace “click here” Content Team
Low Decorative images missing alt Background imagery Use empty alt="" attribute Front-End Dev Team

Maintain Accessibility Post-Audit

One-time fixes will help, but accessibility is an ongoing commitment. Create policies and processes to make accessibility a regular checkpoint.

Consider adding:

  • Accessibility QA in development cycles
  • CMS content guidelines for accessible media and headings
  • Regular re-audits with tools like allyWay

Pro tip: allyWay’s website widget continuously enables users to personalize their experiences, reducing ongoing support volume.


Internal Training and Institutional Buy-In

Use your gap analysis report to create awareness inside your organization. Accessibility often fails because of knowledge gaps—not ill intentions.

Steps to Consider:

  • Present legal and brand-equity risks
  • Conduct accessibility training or lunch-and-learn sessions
  • Assign accessibility champions across your teams
  • Include accessibility responsibilities in job roles

Website Platforms and Accessibility Gap Examples

If you’re building on platforms like WordPress, Shopify, or custom stacks, remember: accessibility responsibility doesn’t end with your content management system.

WordPress themes and plugins may introduce accessibility issues. allyWay can be deployed on WordPress sites to help detect and address those barriers without heavy lifting or custom development.

Platform Common Issues allyWay Advantage
WordPress Inaccessible themes/plugins allyWay overlays accessibility improvements in real-time
Shopify Missing skip-to-content or ARIA roles allyWay profiles enable quick fixes for key elements
Custom JS Dynamic content not screen-reader friendly AI-powered audit identifies SPA-related issues

Frequently Asked Questions (FAQ)

To identify where your digital assets fall short of legal and accessibility standards so you can prioritize remediation effectively.

No. No tool, including allyWay, can guarantee legal compliance. allyWay assists your accessibility efforts by identifying and reducing barriers and supporting the compliance process.

Not directly a law, but it is the benchmarking framework used by most accessibility laws globally, such as the ADA, EN 301 549, and the EAA.

Do I need both manual and automated accessibility testing?

Yes. Automated tools are efficient for bulk issues; manual testing is crucial for understanding context, user journeys, and nuanced problems.

Ideally annually and after major updates, platform changes, or redesigns.


Conclusion: Support Accessibility the Smart Way with allyWay

Accessibility is not a one-off project, and legal risk isn’t the only motivation. Inclusive design unlocks better usability, stronger customer relationships, and a future-proof brand.

A thorough legal gap analysis helps you not only see where you

This blog is for informational purposes only and does not constitute legal advice. We make no representations or warranties regarding the accuracy, completeness, or applicability of the content. Accessibility requirements may vary by jurisdiction and use case. To the extent permitted by law, we disclaim any liability arising from reliance on the information provided. 

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