Help Center

The keyboard navigation doesn’t seem to work on my website. / Why The “Keyboard Navigation” feature doesn’t work?

AllyWay’s keyboard navigation relies on a clean, semantic HTML structure to work correctly (for example: H for headings, M for menus, F for forms).

If it’s not working as expected, please check the following:

  • Semantic HTML structure:
    Menus should be built using <ul> → <li> → <a> or <button> elements. Custom or non-semantic menus may not be detected.
  • Element visibility:
    Key elements (menus, images, forms) must be visible and not hidden or dynamically injected in a way that prevents detection.
  • Feature enabled:
    Make sure the keyboard navigation feature is activated in the AllyWay toolbar.

If everything looks correct and the issue persists, contact support and we’ll be happy to review your site.

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Our team usually gets back to you within 24 hours. For technical inquiries, please include your license key and a link to your website to help us assist you faster.