Help Center

How can I hide the allyWay button on my website or specific devices?

You can hide the AllyWay button individually for desktop, tablet, or mobile.

To do this, log in to the AllyWay dashboard at app.allyway.io, select the website you want to edit, and go to Design. Scroll down to Widget Position. There, you can switch between Desktop, Tablet, and Mobile, and use the Hide on option to disable the button for the selected device.

A live preview is always available, so you can instantly see how the change looks before saving.

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Our team usually gets back to you within 24 hours. For technical inquiries, please include your license key and a link to your website to help us assist you faster.