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allyWay not visible on the Front-End

If the AllyWay toolbar is not visible on the front end, try the following steps:

  1. Check the JavaScript installation
    Make sure the AllyWay JS script is correctly installed on your website.
  2. Verify the integration status
    In the AllyWay dashboard, go to Integrations and check whether the status shows Active or Inactive. This indicates whether the script is detected correctly.
  3. Contact support if needed
    If the script is installed correctly but the toolbar is still not visible, please contact our support team. Our technical staff will quickly review your website and help resolve the issue. https://allyway.io/create-ticket/

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Our team usually gets back to you within 24 hours. For technical inquiries, please include your license key and a link to your website to help us assist you faster.