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Case Study: How [Agency Name] Doubled Revenue with A11Y

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Posted by

Wagner Matthias

Uploaded at

September 29, 2023

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Case Study: How [Agency Name] Doubled Revenue with A11Y


Introduction

The digital world is evolving at a rapid pace, and so are user expectations. Today, accessibility is not just a legal or ethical obligation—it's a powerful business strategy. More organizations are waking up to the fact that digital accessibility isn't optional. In fact, making digital platforms more accessible can drive measurable ROI, boost brand loyalty, and expand market reach.

This is the story of how [Agency Name], a forward-thinking digital agency, strategically integrated accessibility into their service offerings and doubled their revenue in just over a year. With the help of https://allyway.io, a scalable and intelligent accessibility support platform, the agency turned compliance challenges into business opportunities—without overcomplicating technical workflows.

Let’s dive into how accessibility transformed their business, the role that allyWay played, and how these lessons can reshape your own approach to digital inclusion.


The Challenge: Accessibility Seen as a Barrier

Like many agencies, [Agency Name] initially viewed accessibility as a complex, time-consuming challenge. Their primary concerns included:

  • Limited in-house accessibility expertise
  • Fear of legal repercussions from non-compliant projects
  • Difficulty scaling efforts across multiple web projects
  • Clients’ reluctance to invest in accessibility without visible ROI

Despite knowing the importance of digital inclusion, the agency often postponed accessibility efforts or outsourced to costly third parties. This reactive approach cost them time, profitability, and client trust.

But everything changed when one of their enterprise clients requested a WCAG-oriented accessibility overhaul. That's when [Agency Name] realized they needed a smarter solution—one that could scale, educate, and integrate seamlessly into their operations.


The Turning Point: Partnering with allyWay

Recognizing that accessibility couldn’t remain an afterthought, [Agency Name] began vetting solutions to support their efforts. Their criteria were specific:

  • A feature-rich but user-friendly tool
  • Easy onboarding for their team and clients
  • Profiles adaptable to different user needs (vision, mobility, cognitive, etc.)
  • Support for multiple languages to meet international client demands
  • Tools that assist—not promise—compliance with standards like WCAG, EN 301 549, ADA, and EAA

After evaluating several platforms, they partnered with https://allyway.io—a business-oriented accessibility optimization tool trusted by digital professionals.

Why allyWay?

allyWay stood out for several reasons:

  • ✓ AI-powered accessibility audits
  • ✓ 30+ integrated accessibility features
  • ✓ Built-in accessibility profiles tailored to user needs
  • ✓ Real-time support for 35+ languages
  • ✓ Seamless integration with sites and web apps
  • ✓ Designed to assist compliance processes without overpromising legal outcomes

But the biggest reason? allyWay didn’t just offer technology—it offered transformation.


Implementation: Integrated Accessibility from the Ground Up

To implement allyWay effectively, the agency developed a three-phase strategy:

Phase 1: Internal Training and Setup

They began by training staff internally using allyWay’s documentation and support channels. Team members from development, design, and project management were tasked with:

  • Learning core accessibility guidelines across WCAG levels
  • Understanding how allyWay could assist accessibility workflows
  • Customizing accessibility profiles per project

allyWay’s intuitive dashboard and automated audit reports made it accessible—even to team members with limited technical backgrounds.

Phase 2: Client Integration

With foundational knowledge in place, the agency rolled out accessibility as a value-added service. They began including the allyWay accessibility widget and audits in proposals and explained its benefits to clients:

  • Accessibility profiles for diverse users (e.g., visual impairments, ADHD, cognitive disabilities)
  • Improved SEO and search rankings through accessible web design
  • Reduced risk from legal scrutiny by showing evidence of commitment to accessibility
  • Enhanced UX for all users

→ Clients were impressed by the holistic approach and appreciated the visual and functional enhancements.

Phase 3: Optimization and Reporting

Using allyWay’s AI-powered accessibility audit, the agency could now:

  • Generate detailed reports for internal use and client transparency
  • Identify areas for accessible improvement
  • Monitor progress over time
  • Support clients in aligning with standards like WCAG and EN 301 549

This turned accessibility into a consultative service—which clients were willing to pay extra for.


Accessibility Became a Revenue Stream

Within 12 months of using allyWay, accessibility had transitioned from an operational roadblock to a revenue-generating opportunity. Here's how:

Tangible Benefits Delivered

Outcome Before allyWay After allyWay
Monthly Web Builds 7-10 sites/month 15-20 sites/month
Service Prices Flat project rates Tiered accessibility packages
Revenue Growth Slow, ~10% YoY Doubled revenue in 12 months
Client Retention 65% 92% repeat clients
Accessibility Training Hours 20+ hrs/project 4 hrs/project with allyWay

Features That Drove Results

Here’s a breakdown of the key allyWay features that played a direct role in scaling the agency’s success:

✓ Five Accessibility Profiles

allyWay allows users to toggle between accessibility needs including:

  • Vision-support profile
  • ADHD profile
  • Cognitive disability profile
  • Motor impairment profile
  • Color blind profile

These presets made accessibility customization easy and impactful, helping the agency serve diverse user bases around the globe.

✓ 30+ Accessibility Toolkit Features

From keyboard navigation enhancements to screen reader adjustments and contrast control, the built-in features enabled:

  • Rapid implementation of accessibility improvements
  • Personalized user experiences
  • Minimal developer hours needed for setup

✓ Multilingual Support

With allyWay supporting over 35 languages, the agency was able to cater to international clients without requiring additional plugins or complex localization systems.

✓ AI-Powered Audit Tool

The audit tool scanned client websites to identify:

  • Missing alt texts
  • Color contrast errors
  • Broken ARIA labels
  • Keyboard navigation issues

This allowed the agency to prioritize changes and present measurable progress during client meetings.


While allyWay does not offer legal compliance guarantees, it significantly helps agencies and businesses align their sites with internationally recognized standards such as:

✓ WCAG (Web Content Accessibility Guidelines)

allyWay supports initiatives to improve compatibility with WCAG 2.1 Level AA by assisting in the identification and remediation of key elements like color contrast, navigation, text alternatives, and input methods.

✓ EN 301 549

As the European standard under the European Accessibility Act (EAA), EN 301 549 governs ICT accessibility in the EU. allyWay enables agencies with clients in the EU to address many of the digital accessibility considerations highlighted in EN 301 549.

✓ ADA (Americans with Disabilities Act)

While allyWay does not guarantee ADA compliance, it helps businesses demonstrate proactive efforts to reduce digital barriers—an important aspect when ADA-based lawsuits arise in the U.S.


A Future-Proof Offering

By integrating accessibility through allyWay, [Agency Name] secured its position as an agency with a mission: inclusive design with business impact.

Other long-term competitive advantages included:

  • ↓ Reduced resource strain on designers and developers
  • ✓ Added accessibility as a differentiator in pitches
  • ✓ Stronger brand reputation as an inclusive-first agency
  • ✓ New accessibility consulting service vertical

What Can Your Business Learn?

If you’re a digital agency, WordPress developer, or enterprise website owner, adopting accessibility practices early can drive:

1. Immediate UX Improvements

Accessible websites are simply easier and more intuitive for everyone. Better UX improves satisfaction, conversions, and engagement.

2. Market Expansion

Roughly 1 in 5 people experience some form of disability. That’s a substantial underserved audience many businesses overlook.

3. Risk Reduction

Proactive accessibility practices reduce exposure to litigation. Implementing tools like allyWay shows meaningful effort to create inclusive digital spaces.

4. SEO Benefits

Search engines value accessible websites. Features like structured content, alt attributes, and keyboard navigability can improve page rankings.


FAQs About Digital Accessibility and allyWay

Q1. Does allyWay automatically make websites compliant with laws like ADA or WCAG?
No. allyWay supports accessibility and helps businesses align with accessibility guidelines. It does not make websites automatically or fully compliant with legal standards.

Q2. Can allyWay be used on WordPress websites?
Yes. allyWay is designed to integrate seamlessly with WordPress and various CMS platforms, making it ideal for agency workflows.

Q3. Is allyWay suitable for non-technical users?
Absolutely. allyWay’s intuitive interface and customizable accessibility profiles make it easy for designers, marketers, and business owners to navigate.

Q4. Does allyWay support multilingual websites?
Yes. allyWay supports over 35 languages, enabling businesses to create accessible experiences for a global user base.

Q5. How can I use allyWay to show I take accessibility seriously?
Using allyWay demonstrates a commitment to accessibility. The tool provides valuable audit reports, usage insights, and customizable user features to support inclusive digital practices.


Conclusion: allyWay as a Strategic Accessibility Partner

The success of [Agency Name] showcases how accessibility is no longer just a checkbox—it’s a revenue accelerator and a brand enhancer when approached the right way.

By incorporating https://allyway.io into their client workflows, [Agency Name] improved their project efficiency, earned client trust, expanded service offerings, and doubled their revenue—all while championing inclusive digital experiences.

Whether you’re just getting started or looking to scale your accessibility efforts, allyWay is a smart, time-saving, and scalable solution that empowers organizations to lower digital barriers and enhance every user’s experience

This blog is for informational purposes only and does not constitute legal advice. We make no representations or warranties regarding the accuracy, completeness, or applicability of the content. Accessibility requirements may vary by jurisdiction and use case. To the extent permitted by law, we disclaim any liability arising from reliance on the information provided. 

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